Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. This multi-billion dollar market has been overlooked for decades, left to cobble together solutions that slow them down instead of helping them grow.

Quo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform. We’re not just building a phone system. We’re setting a new standard for how businesses connect with their customers.

Driven by our values, we move fast, build with determination, and obsess over delivering value to the businesses that have been underserved for far too long.

Today, Quo is trusted by more than 90,000 companies and rated #1 in customer satisfaction on G2. We’re backed by Y Combinator, Tiger Global, Craft Ventures, Slow Ventures, and other top-tier investors. It’s safe to say we’re onto something big.

About the role

We’re hiring a Growth Lead, Home Services to build and lead our go-to-market strategy for Home Services — small and mid-sized trades and field-service businesses like HVAC, plumbing, cleaning, and other local service providers that depend on fast, reliable customer communication.

Your mandate is simple but ambitious: win Home Services.

This is a high-ownership, entrepreneurial role for someone who thrives in ambiguity and likes building from zero to one. Operating at the intersection of growth, product, partnerships, and sales, you’ll drive the go-to-market and the product so we build the definitive solution for Home Services and capture this vertical at scale. You’ll operate with significant autonomy and be expected to influence the product roadmap, craft sharp positioning, build and launch campaigns, and drive cross-functional momentum to achieve measurable growth.

Building relationships in the Home Services ecosystem is core to this role — you’ll be in the field at industry events and conferences, meeting directly with owners and operators, identifying partnership opportunities, and translating those insights into programs that drive growth.

This role reports to the VP, Marketing.

Some of the things you’ll do:

Own the vertical strategy and outcomes

Define and evolve our go-to-market strategy for Home Services.
Partner closely with Product to shape the roadmap, ensuring we build the right features, workflows, and AI capabilities to win the vertical.
Partner with leadership to evaluate pricing and packaging strategies that accelerate adoption in Home Services while protecting long-term value.
Clarify target segments, positioning, offers, and growth priorities.
Establish and own customer acquisition and revenue targets for the vertical.

Drive cross-functional execution

Create alignment around priorities and ensure work moves forward with urgency.
Partner closely with Growth & Product Marketing, Product, Partnerships, Sales, Content, Design, and Web to bring our Home Services initiatives to life.
Identify product gaps or feature opportunities required to win Home Services and work with Product to drive them forward.
Identify friction in messaging, onboarding, or the sales process and drive improvements.

Launch and test new growth motions

Own the outcome, not every channel. In some cases, you’ll drive campaigns end-to-end. In others, you’ll activate existing channel owners to execute within their domains.
Design and run structured experiments to learn what drives acquisition and improves conversion.
Activate Home Services-specific campaigns, partnerships, or outbound programs.
Move quickly, learn fast, and scale what works.

Represent Quo in the market

Attend key Home Services events and conferences.
Build relationships with operators, influencers, and partners in the space.
Bring real customer insight back into our messaging and growth strategy.

About you

8+ years of experience in growth, product, or go-to-market roles in B2B startups, with meaningful experience serving SMB customers.
You have direct experience working at an early-stage startup (Seed–Series B), where you operated with limited structure and helped build systems from scratch. (Former founders a plus)
You have a track record of owning clear revenue or acquisition targets and consistently delivering against them.
You’re equally comfortable executing hands-on and influencing across teams to drive work forward without formal authority.
You are AI-native and deeply proficient with tools like Claude Code or similar. You use AI to accelerate research, experimentation, and decision-making.
You’re energized by being in the field, talking to customers, and understanding how an industry truly operates.
You’re highly organized and comfortable managing multiple initiatives at once.
You have strong project management instincts. You can define plans, set timelines, align stakeholders, and keep work moving.
You’re scrappy, resourceful, and biased toward action.
Experience working with or selling into Home Services businesses is a strong plus.

Compensation

The annual base salary range for this position is as follow, plus equity and benefits:

SF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $165,000 - $184,000 USD
All other US Locations: $147,000 - $164,000 USD
Canada: $168,000 - $187,000 CAD

The ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.

Salary is just one component of Quo’s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.

Who we are

As a fully remote company, we thrive as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.

And remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.

We are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #LI-Remote #PostLI

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Req ID: R128

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